1. Introduction

Welcome to Relay Driver App. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

To provide efficient delivery and relay services, we collect the following types of information:

• Personal Identification: Name, email address, phone number, and driver’s license details.
• Location Data: We collect precise or approximate location data from your mobile device when the app is running in the foreground or background to enable route tracking and delivery updates.
• Device Information: Device model, operating system version, and unique device identifiers.
• Usage Data: Details of your interactions with the app, such as completed deliveries, active hours, and performance metrics.

3. How We Use Your Information

We use the collected data for the following purposes:

• Service Delivery: To assign tasks, optimize routes, and track progress.
• Safety and Security: To verify driver identity and monitor for fraudulent activity.
• Communication: To send important updates, support messages, and administrative notices.
• Legal Compliance: To comply with applicable laws and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Customers/Clients: To provide real-time tracking of their deliveries.
• Service Providers: Third-party vendors who assist with cloud hosting, payment processing, or map services.
• Legal Authorities: If required by law or to protect the rights and safety of our users.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of your personal data.
• Correction: Ask us to update or fix inaccurate information.
• Deletion: Request that we delete your account and associated data.
• Location Permissions: You can disable location tracking via your device settings, though this will significantly limit the app's functionality.

6. Data Security

We implement industry-standard security measures (such as encryption and secure servers) to protect your data. However, no method of transmission over the internet is 100% secure.

7. Contact Us

If you have questions about this policy, please contact us at:

Email: info@relaydelivery.co.za

Website: https://relaydelivery.co.za